Shipping policy
DELIVERY AREAS & DAYS
Standard Local Delivery is available throughout the Greater Toronto Area (GTA) and surrounding areas, starting at $18 (+tax). See our NEW Delivery Schedule below for delivery dates and times available.
We deliver Tuesday to Saturday each week, depending on your postal code. Deliveries typically arrive between 8:00 a.m. and 5:00 p.m. Check our delivery day schedule to confirm.
The delivery days per area are the following:
| Day | Zone |
| Tuesday | Toronto |
| Wednesday | GTA North & East: Oshawa, Port Perry, Uxbridge, Stouffville, Whitby, Ajax, Pickering, Scarborough, Marham, Richmond Hill, Vaughan, Bolton, Nobleton, Tottenham, Aurora, Newmarket, East Gwillimbury, Orangeville, Barrie, Innisfil, Collingwood, Stayner, Clarksburg, and Thornbury. |
| Thursday | GTA West: Brampton, Mississauga, Milton, Guelph, Georgetown, Kitchener, Waterloo, Cambridge, Elora, Fergus, Oakville, Brantford, Burlington, Hamilton, and Grimsby. |
| Friday | Toronto |
| Saturday | Etobicoke |
Our order deadline for home deliveries is 3:00 P.M., two days before your desired delivery date.
Boxes
Our food delivery boxes are insulated and contain ice packs to preserve the freshness and quality of our products. While our boxes can maintain their temperature for up to 5 hours, we recommend taking the products out of the box as soon as possible and storing them in your refrigerator as quickly as possible.
What if you are away from home to accept the delivery?
Don't worry if you're away for delivery! Our courier will leave the package at your front door or any other specified location you left in the Instructions Delivery Box.
Here are some helpful tips to ensure that you receive your package without any hassle:
- Provide the address of a trustworthy and helpful neighbour who will be present during the delivery window and can accept the package on your behalf.
- If you reside in an apartment building or condominium, request your concierge to accept the package for you or provide buzzer instructions to the courier via the Delivery Instructions to leave the box securely inside the building.
- You can also have your package delivered to a nearby business or restaurant that allows you to pick it up later in the day.